Pre-legal: Early Stage Collections

Early stage accounts are administered via a seamless collection strategy, focused on customer education, reminders and rehabilitation.

These typically comprise:

  • Written correspondence
  • Telephonic and electronic communication:
    • SMS
    • E-Mail
    • USSD text messaging
    • Bulk SMS

Using our technology, you are able to manage your own portfolios seamlessly. Features include:
  • Operational
    • Collections – multiple payment channels ie. bank deposits, debit orders
    • Easypay, Post Office, Internet and USSD
    • SMS
    • E-mail contact
    • Telephonic contact
    • Written correspondence
  • Administrative
    • Issuing of customer statements
    • Preparation and distribution of invoices
    • Payment processing
    • Reconciliations